FAQ
IT Support & Digital Marketing FAQ
Do you provide remote IT support?
Yes, many common configuration and troubleshooting issues can be reviewed remotely when appropriate and with the customers authorization.
Can you help set up a new printer?
Yes. We can assist with compatible driver installation, Wi-Fi connection, printer configuration and basic scanner setup.
Do you help with routers and Wi-Fi?
Yes. We can provide setup and troubleshooting guidance for networks and devices that the customer owns or is authorized to manage.
Do you sell antivirus software?
We may offer or help customers choose legitimate antivirus/security software depending on availability, compatibility and licensing terms. Brand references do not imply official affiliation unless expressly stated.
Can you support WordPress and WooCommerce websites?
Yes. We can help with WordPress, Elementor, themes, plugins, WooCommerce, maintenance and common website issues.
Do you manage Google Ads?
Yes. Our digital-marketing services include Google Ads/PPC strategy, campaign setup, conversion tracking and optimization.
Do you offer Facebook and Instagram advertising?
Yes. We provide Meta Ads services including campaign strategy, targeting, lead generation, retargeting and creative support.
Can you guarantee first-page Google rankings?
No responsible SEO provider can guarantee a specific organic ranking. Search results depend on competition, algorithms, website quality and many other factors.
Do you work with small businesses?
Yes. Our services are suitable for individuals, home offices, local businesses and growing companies depending on the requirement.
How do I request support?
Call 888-852-0932, visit the Support page, or email contact@globlewebsolution.com with a short description of what you need.